Neuro Colorado Terms of Service & Privacy Policy

Last Updated: June 13th, 2025

This Terms of Service and Privacy Policy (the “Agreement”) outlines how Neuro Colorado LLC (“we,” “us,” or “our”) collects, uses, and protects your information. By using our website, you agree to the terms described below.

Neuro Colorado Get In Touch Hero Design Element Gradient Leaf Vine

1. Use of Our Website

Our website is intended to provide general information about our therapy and counseling services, including neurofeedback, EMDR, trauma therapy, anxiety and depression treatment, and other related services. Content is for informational purposes only and is not a substitute for professional medical or mental health advice, diagnosis, or treatment.

You must be at least 18 years old to use this site. By accessing the website, you confirm that you meet this requirement and will not use the site for any unlawful or prohibited activities.

2. HIPAA and Confidentiality

As a HIPAA-covered entity, we comply with the Health Insurance Portability and Accountability Act (HIPAA) to protect your protected health information (PHI). Information you provide through our website forms—such as your name, contact details, or other identifying information—is treated as PHI and safeguarded accordingly.

We collect this information to initiate services and respond to inquiries. All submissions are transmitted and stored using secure, HIPAA-compliant technologies. We do not share your PHI without your written consent, unless required or permitted by law.

3. Information We Collect

We may collect limited information through our website:

  • Contact Information (such as your name, email, or phone number) if you submit an inquiry form.
  • Usage Data, including IP address, browser type, and pages visited.
  • Cookies, which help us analyze web traffic and improve your user experience. You can disable cookies in your browser settings.

We do not sell your personal information or share it with third parties for marketing.

4. How We Use Your Information

We use your information to:

  • Respond to your inquiries or appointment requests
  • Improve our website and services
  • Comply with legal obligations, including HIPAA requirements
  • Enroll you in our email marketing and to send our email newsletter

We do not use your data for unsolicited marketing unless you have opted in.

5. Security

We take reasonable measures to safeguard the personal information submitted to us. However, no method of internet transmission is 100% secure. Do not submit sensitive health or financial information through the website.

6. Third-Party Services

Our site may include links to third-party platforms, such as Google Maps or social media. These platforms have their own privacy policies, and we do not control their practices.

7. Data Retention

If you contact us through the site, we may retain your information for as long as necessary to fulfill the purpose of the communication or to comply with legal obligations.

8. Changes to This Policy

We may update this Agreement periodically. Changes will be reflected by the “Last Updated” date at the top of this page. Continued use of the website after changes means you accept the updated terms.

9. Children’s Privacy

This site is not intended for children under 18. We do not knowingly collect personal information from minors. If we learn that we have, we will delete it.

10. Contact

If you have questions about this policy, please contact:

Sean Brock

sean@neurocolorado.com

book an appointment